Where to Pick Up Your Holds
How will I know if my item is ready for pickup?
Customers will be phoned or emailed when their item is ready for pickup. You choose your notification method when setting up your account. You may also use the Library Elf service, which, in addition to email, can text you when your items are available.
How long do I have to pick up my item?
After seven days, unclaimed items will go on to the next person on the waiting list.
Where do I pick up my requests?
All requested items, except Interlibrary Loan requests, are available in a self-service location for customers. The Holds Self is located on the far east end of the Children’s section, across from the Circulation Desk. Look for the “Holds” sign.
Items are arranged alphabetically by the customer’s last name. Items must be checked out before they can leave the building.
Can someone else pick up my hold for me?
Each item is on hold for a specific customer. Only that customer’s library card can be used to check out the item on the Self-Serve Check Out machines.
If you send a relative to pick up your hold, they will need to take the item to the Circulation Desk and check it out on their own library card.
How long does it take for a hold on a checked in item to be ready?
It typically takes 24 hours for us to pull a hold for you. If you need it sooner than that, you should come into the library. A librarian can assist you if needed.
Where do I pick up my Interlibrary Loan request?
Interlibrary Loan requests are available to pick up at the Circulation Desk.